OneCard

Gator Pass

Coming in Fall of 2017, OneCard will include a transit pass with unlimited rides on SF Muni trains and buses (excluding cable cars) with a 25% discount on all BART rides to and from Daly City Station.

 

Please be familiarized and sign updated Gator Pass Agreement

To learn more information about Gator Pass, please visit ASI’s Transit Pass referendum

Frequently Asked Questions

  1. What is the Gator Pass?
  2. When will my discount be activated? When can I start to use my new Gator Pass?
  3. Where can I find out more about the Clipper Card?
  4. Can I use High Value BART tickets along with my Gator Pass?
  5. How will I access University services?
  6. Can I use my Gator Pass as regular Clipper card?
  7. Should I register my Gator Pass with Clipper? How do I do so?
  8. May I give or loan my Gator Pass to someone else?
  9. I am an employee at SF State and I take classes here. Am I eligible for the Gator Pass?
  10. If I withdraw from the university will I get a refund for the Gator Pass fee?
  11. Should I return Gator Pass after my graduation?
  12. Who should I notify if my Gator Pass is lost or stolen?
  13. What do I do if I already have a Clipper card?
  14. Will I be able to use my old OneCard?
  15. I have a Maxx-Card. How will I use it and the Gator Pass?
  16. I would like to have a Visa Debit Card on my student ID though the university’s partnership with US Bank. How do I do so?
  17. I don’t use Muni or BART. What if I don’t want a Gator Pass? Do I have to pay the fee? Do I need to get a new card?
  18. When I get on Muni, do I have to tag/tap my Gator Pass on a card reader?
  19. Will my Gator Pass work on weekends during the semester?
  20. Will my Gator Pass work during the summer? Over vacations? In January?
  21. I’ve never used Clipper. How does it work?
  22. Where do I go if I have problems with my Gator Pass?
  23. I have questions about the Gator Pass. Who can I contact?

What is the Gator Pass?

As part of tuition fees, all students pay $180 each semester for a “Gator Pass”—a discounted transit pass incorporated into each student’s OneCard.  The transit features of your OneCard are provided through Clipper--your OneCard is also a Clipper Card.  Clipper is the all-in-one transit card for the Bay Area. It can hold transit passes, such as the Gator Pass, cash value, BART parking value or any combination thereof.

The Gator Pass affords students a 25% discount on all BART rides to and from Daly City BART Station, as well as unlimited rides on the San Francisco Municipal Transportation Agency (SFMTA)’s MUNI, with the exception of cable cars.

When will my discount be activated? When can I start to use my new Gator Pass?

You will have access to a Gator Pass in any fall and spring semester in which you are enrolled as a student.  Your Gator Pass will be in effect on all days (weekdays, weekends and holidays) occurring during the course of a semester. The Gator Pass is not available over the summer terms or during the January intersession term. Commencing Fall 2017, your discount is activated on the first day of each fall and spring semester if you have paid your tuition fees and signed the agreement at https://onecard.sfsu.edu/agreement. Your discount will be valid until the last day of the semester. The Gator Pass is only valid during the fall and spring semesters for students enrolled during those semesters. You can view the academic calendar at: https://webapps.sfsu.edu/public/webcal/acadcalendar

Where can I find out more about the Clipper Card?

You can learn more about the Clipper Card at www.clippercard.com. You can also use this website to register your Clipper Card, set up automatic load features, and

Can I use High Value BART tickets along with my Gator Pass?

No. High value BART tickets, which provide a discount when purchased, are not compatible with the Gator Pass BART discount. You may load high value tickets onto your Gator Pass Clipper Card, but these funds cannot be used along with the 25% discount.  Instead, these funds would be used for non-discounted travel (e.g., trips taken on BART that do not begin or end at the Daly City Station, trips taken at times other than during the fall or spring semesters, etc.).

How will I access University services?

Your OneCard is your student ID. Use it for access to university services such as the library, residence halls, the Mashouf Wellness Center and for Gator Dollars. You will need to swipe your card at readers for various services.

Can I use my Gator Pass as regular Clipper card?

Yes. Your Gator Pass can be used as a regular Clipper card. You can register it at www.clippercard.com, and you can add value or buy transit passes and use it everywhere where Clipper cards are accepted. Besides this you are having unlimited rides on Muni (similar to the ‘M’ Monthly Muni Pass, but excluding cable cars) and 25% discount for your rides on BART to and from Daly City Station during the whole semester.

Should I register my Gator Pass with Clipper? How do I do so?

Students are encouraged to register their cards with Clipper by visiting www.clippercard.com . Registering your card protects your balance should you lose your card and need to replace it. It also lets you access your transaction history, set up automated loading of additional funds, and choose to receive important Clipper updates.

BART riders seeking benefit from the 25% discount must add Clipper cash value to their ClipperCard to avail themselves of the discount.  If you already have a ClipperCard, and you wish to transfer your current Clipper balance to your OneCard/Gator Pass you may do so by calling the Clipper Customer Service Center at 877.878.8883. The additional fee paid to Clipper may be withdrawn for balance transfer. We advise you to use your balance making rides with your previous Clipper Card before switching to use the new Gator Pass.

May I give or loan my Gator Pass to someone else?

No.  Your OneCard/ Gator Pass is not transferrable; only you may use it. If someone else uses your card, it may be confiscated and you may be excluded from participating in the Gator Pass program. You may also be required to participate in the disciplinary process under Executive Order 1098, the university’s Student Code of Conduct procedures, which are available for review at http://conduct.sfsu.edu .You may also face fines or other penalties for violating City and/or State codes or ordinances, such as the San Francisco Transportation Code, which, among other things, sets out fines for fare evasion or ineligible use of a transit pass.

I am an employee at SF State and I take classes here. Am I eligible for the Gator Pass?

No. Employees taking classes at SFSU through a fee waiver program are not eligible, and do not pay the associated fee.

If I withdraw from the university will I get a refund for the Gator Pass fee?

It depends when you withdraw.  If you withdraw from the university before completion of 40% of the semester you will receive a prorated refund based on the universities proration calendar. Thereafter, there will be no refund.

Should I return Gator Pass after my graduation?

You can keep your Gator Pass card.  While you access to OneCard system on campus and your Muni and Bart discount programs will be deactivated the card can still be used like any regular Clipper card. Your discount will cease when you are no longer a student.

Who should I notify if my Gator Pass is lost or stolen?

The Gator Pass has real value as a transit card and as a campus OneCard, so please take care of it and keep it safe and secure.  If the card is lost or stolen please let the One-Card Office know immediately.  The office is located at Student Services center on the ground floor or by phone 415.338.3619.  The OneCard office will help you disable the card and issue you a new card and provide you with instructions on how to put the Clipper card features on hold and how to transfer any pass or cash balances to a new card. If you had registered your Clipper Card with Clipper, you must also contact Clippper and report your card lost or stolen.  You will then be able to transfer any value on your card to your new card once it is assigned.

What do I do if I already have a Clipper card?

You may keep it.  Just be sure not to carry both cards in the same wallet or case so that you aren’t double charged by Bart or Muni.  Or, if you prefer, you can transfer any value from your existing card to your clipper card via the Clipper website.

Will I be able to use my old OneCard?

If you already have the old style OneCard its features and any balances you have will be transferred to the new Gator Pass.  The old style OneCard will remain active until the end of the summer session at which time it will be deactivated.

I have a Maxx-Card. How will I use it and the Gator Pass?

If you are customer of US Bank and already have Maxx Card as your student pass for university services you can continue to use it.  You will also be provided with a Gator Pass card so that you can use the transit discounts.

I would like to have a Visa Debit Card on my student ID though the university’s partnership with US Bank. How do I do so?

If you decide to get a Maxx Card through the University’s partnership with US Bank, please visit US Bank SF State branch located on campus in the Village.  You can use the new card as outlined above. 

I don’t use Muni or BART. What if I don’t want a Gator Pass? Do I have to pay the fee? Do I need to get a new card?

The Gator Pass fee is similar to other mandatory fees at the university: it is considered a cost of attendance and it is not a user fee.  Its assessment is not dependent on any one student’s use of fee-subsidized services and programs, but rather it is assessed based on an understanding that the related service enrich the student life and experience, help the university to provide additional services to the students, and generally create an environment conducive to the university’s pursuit of its mission. Therefore, while not every student will use the Gator Pass transit features, it is to the university community’s collective benefit to avail all the members of the student body with the opportunity to do so.

When I get on Muni, do I have to tag/tap my Gator Pass on a card reader?

Yes, you must tag your Gator Pass on a card reader on a Muni vehicle or at a station fare gate every time you board. Your tag is your proof of payment.

Will my Gator Pass work on weekends during the semester?

Yes. The pass will work for the entire semester, including weekends and days when class may not be in session.

Will my Gator Pass work during the summer? Over vacations? In January?

The discounted fares on Muni and Bart are only available during the fall and spring semesters.  The Gator Pass will continue to function as a regular Clipper card between semesters.  If you have registered your card at https://www.clippercard.com/ClipperWeb/ then you can add value or purchase transit passes in between semesters.

I’ve never used Clipper. How does it work?

When riding Muni, you must tap your OneCard/ Gator Pass on a transponder when entering a station or boarding a vehicle. Failure to do so is a failure to pay, and may result in a fine. Find the Clipper card reader on the bus or at fare gates in stations or ferry terminals. Hold your card flat against the reader until you hear a beep and see a green light, or the fare gate displays “OK.”

When riding BART, tap your OneCard/ Gator Pass on a fare gate when entering and exiting a BART station. The 25% fare discount will be applied for all rides to and from Daly City Station during the semester. You may use your OneCard/ Gator Pass for any BART travel, but the discount will only be applied for travel to and from Daly City Station.

Where do I go if I have problems with my Gator Pass?

The OneCard Office located on the ground floor of the Student Services Center will be glad to assist you with your card. In addition, you can visit the OneCard website at onecard.sfsu.edu for more information. Please do not forget that Gator Pass is the Clipper Card also.  Please visit www.clippercard.com for more information about the Clipper card.

I have questions about the Gator Pass. Who can I contact?

General questions can be addressed to onecard@sfsu.edu.