Lost or Stolen Cards

To limit your liability you must deactivate your card by suspending it online, or by reporting it lost or stolen to the OneCard Office in person or by calling (415) 338-3619 during office hours. Your campus accounts and privileges will be suspended upon reporting your card lost or stolen.  


Replacement Card 

All replacement cards are issued at the OneCard Office (SSB 103) and are subject to an administrative fee ($20) plus a card fee ($2). The administrative fee may be waived for stolen cards if the request for a replacement card is accompanied by a copy of a valid police report. A request to waive the fees may be made if replacement is due to a change of name or status.